Privacy policy

Van Duijvenbode Consulting, operating under the trade name Acerus, located at Heideweg 52 3768 BC Soest, Netherlands, is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information:
https://www.acerus.eu
Heideweg 52
3768 BC
Soest, Netherlands
+31615823784

J.C. van Duijvenbode is the Data Protection Officer of Van Duijvenbode Consulting. He can be reached at jeroen.van.duijvenbode@acerus.nl.

Personal data we process

Van Duijvenbode Consulting processes your personal data when you use our services and/or when you provide it to us yourself.

Below you will find an overview of the personal data we process:
– First and last name
– Organisation
– Job title
– Phone number
– Email address

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age unless they have permission from parents or guardians. However, we cannot verify if a visitor is over 16. Therefore, we recommend that parents be involved in their children’s online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us at jeroen.van.duijvenbode@acerus.nl, and we will delete this information.

Purposes and legal basis for processing personal data

Van Duijvenbode Consulting processes your personal data for the following purposes:
– Contacting you by phone or email when necessary to provide our services
– Informing you about changes to our services and products
– Delivering goods and services to you
– Sending our newsletter
– Analyzing your behavior on the website to improve it and tailor the offering of products and services to your preferences.

Automated decision-making

Van Duijvenbode Consulting takes responsibility for making decisions about matters that may have (significant) consequences for individuals based on automated processing. These decisions are made by computer programs or systems without the involvement of a human (such as an employee of Van Duijvenbode Consulting).

Retention of personal data

Van Duijvenbode Consulting does not retain your personal data longer than necessary to achieve the purposes for which it was collected. This with due observance of legal regulations.

Sharing personal data with third parties

Van Duijvenbode Consulting does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality for your data. Van Duijvenbode Consulting remains responsible for these processing operations.

Cookies or similar techniques we use

Van Duijvenbode Consulting only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and remember your preferences, for example. We can also optimize our website with them. You can opt out of cookies by configuring your internet browser not to store cookies anymore. Additionally, you can delete all previously stored information through your browser settings.

Accessing, correcting, or deleting personal data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by Van Duijvenbode Consulting. You also have the right to data portability, which means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, or data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to jeroen.van.duijvenbode@acerus.nl.

To ensure that the request for access is made by you, we ask you to include a copy of your identification document with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for your privacy protection. We will respond to your request as soon as possible, but no later than four weeks.

Van Duijvenbode Consulting also wants to inform you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so through the following link: https://autoriteitpersoonsgegevens.nl/een-tip-of-klacht-indienen-bij-de-ap

How we secure personal data

Van Duijvenbode Consulting takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or email jeroen.van.duijvenbode@acerus.nl. Van Duijvenbode Consulting has taken the following measures to secure your personal data:
– Security software, such as antivirus and firewall
– TLS (formerly SSL): We send your data via a secure internet connection. You can recognize this by the “https” and the lock symbol in the address bar.